Transportation and technology that work for everyone.
We design our service and software so that riders, agencies, and team members of all abilities can use them with dignity and independence.
What we are building toward.
Visual accessibility
Color contrast targets, scalable typography, focus states on every interactive element across the platform.
Keyboard navigation
Every primary action — quoting, sign-in, portal management — is reachable without a mouse.
Screen reader support
Semantic landmarks, ARIA roles via Radix primitives, and meaningful labels for forms and buttons.
Physical accessibility
Driver training covers passenger assistance, mobility-device handling, and respectful service standards.
Plain-language copy
We avoid acronym-only labels in customer-facing UI; agency-specific terminology is glossed in context.
Standards we target.
Web — WCAG 2.2 AA
BETAThe ShiftForward website and customer/driver portals target WCAG 2.2 AA. Internal audits are ongoing; we welcome reports of issues we have missed.
Service — ADA-aligned operations
ROADMAPVehicle specifications, driver training and dispatch policies are being authored to align with ADA passenger transportation expectations. We do not yet claim full ADA paratransit certification.
Request an accommodation or report a barrier
If you need an accommodation to use this site, schedule a ride, or work with us — or if something here is not accessible — please reach out directly. We respond to accessibility issues with priority.
Last updated: 2026.