Question 1

Is ShiftForward currently operating?

Accepted Answer

ShiftForward Logistics is in launch readiness — building drivers, partners, and infrastructure across South Carolina, with planned expansion into Georgia and North Carolina.

Question 2

Do you claim active government contracts?

Accepted Answer

No. We pursue partnerships transparently. We do not claim active DSS, Medicaid broker, or government contract status unless explicitly confirmed in writing.

Question 3

What services do you offer?

Accepted Answer

Medical courier, NEMT-style medical transport, foster/juvenile transportation, last-mile delivery, scheduled and same-day courier, white-glove, cross-dock, and contract logistics.

Question 4

Do you serve businesses or individuals?

Accepted Answer

Primarily B2B and agency partnerships. Individual rides may be available through partner programs at launch.

Question 5

How do I become a driver?

Accepted Answer

Apply on the Drivers page, complete background and MVR checks, finish the Driver Academy, and pass vehicle and insurance verification.

Question 6

Are drivers W-2 or 1099?

Accepted Answer

Both. We operate W-2 roles for core services and 1099 independent contractor routes for capacity. Tier and pay structure are disclosed during onboarding.

Question 7

What platform powers operations?

Accepted Answer

ShiftIQ — our route optimization, telemetry, dispatch, and analytics layer. We integrate with Onfleet, Mapbox, Stripe, QuickBooks, Twilio, SendGrid, and DocuSign.

Question 8

Is the live data on this site real?

Accepted Answer

No. Dashboards and portals are clearly labeled UI previews until services launch. Real metrics will publish as operations go live.

Frequently asked questions.

About ShiftForward

Services

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Technology