Last-Mile · DSP Operations

The final mile, engineered.

From hub to doorstep — optimized routing, scan-by-scan visibility, mobile-first driver workflow, and reporting your enterprise partners actually want.

Built for Shippers & Brokers

One operator. Hub-to-doorstep accountability.

ShiftForward is structured to plug into enterprise last-mile networks — DSP playbooks, scan compliance, photo-on-delivery, exception handling.

Route Optimization

AI-assisted route building with stop sequencing, density balancing, and real-time re-routing.

Driver Mobile App

Manifest, navigation, scan, proof-of-delivery and exception capture in one purpose-built tool.

Time-Window SLAs

Promised windows tracked at the stop level — early/on-time/late with cause codes.

Scan Compliance

Pickup, dispatch, and delivery scans aligned to enterprise DSP requirements.

Daily Settlement Reporting

Stops, miles, exceptions, photos, and cost-per-stop reconciled end of day.

Sprinter & Cargo Fleet

Right-sized fleet mix: sprinters for density routes, cargo for bulk and oversized stops.

Workflow

Hub Stop Settlement

01

Hub Sort & Manifest

Inbound sort, route assignment, manifest generation, scan-out to driver.

02

Route Execution

Mobile app turn-by-turn, density-aware stop order, live ETA broadcast.

03

Proof Capture

Signature, photo, geo-stamp, exception code at every stop.

04

Daily Settlement

EOD reconciliation, exception report, performance scorecard.

For Enterprise Shippers

  • Dedicated lane operations
  • Performance scorecards & QBRs
  • Insurance & compliance documentation
  • Surge & seasonal flex capacity
  • Single point of escalation
Onboarding window: 14–21 days

For Local & Regional Partners

  • Same-day & next-day lanes
  • Pallet & parcel pickup
  • Returns consolidation
  • B2B route support
  • Light-haul & oversize
South Carolina · expanding
Note: Last-mile operations are launching in phased markets. Lane availability, fleet capacity, and SLA commitments are confirmed during partner onboarding.